WR VOLUNTEERING FREQUENTLY ASKED QUESTIONS

If would like to volunteer during your holiday in the UK, you can volunteer with us for a maximum of 30 days. When applying, please provide the UK address you’ll be staying at.

If you’re an international student studying in the UK, you are able to volunteer with us during the period you are enrolled at a UK university. Please provide the UK address you’ll be staying at.

You must always ensure that you do not have restrictions on your visa preventing you from volunteering whilst in the UK.

We welcome volunteers from 15 years old and above. We’ll send you an ‘under 18 parental consent form’ for your parent/guardian to complete and return to us.

Yes, anyone on benefits can volunteer without their payments being affected. As long as you continue to meet the conditions of the benefit you get. whichever benefit you receive, you should inform your benefits agency if you are doing voluntary work.

Yes, refugees with refugee status and asylum seekers are able to volunteer.

By volunteering asylum seekers can support their local community and this will also assist with their integration if granted leave to remain in the UK.

Yes we will provide a reference once you have completed your induction, training and at least 35 hours of volunteering with White Rose.

Volunteering is a great way to gain work experience and we offer work experience / internships please visit

We do not currently have the resources to provide formal qualifications for our volunteers. We do however offer informal training in a broad range of topics via Evolve our E-learning platform and on the job training dependent on the role in store or in the DC. We also provide a certificate upon completion of volunteering too.

Volunteers do not need to give notice if they want to stop volunteering, in the same way that an employee would have to. As part of setting the expectations and having good communication with your manager, we expect volunteers to have a conversation with us if they are thinking of leaving, ideally to give notice so that we are able to replace their support. However volunteers are under no obligation to notify us if they do not wish to.

Our stores operate similarly to high street retail and less like your average charity shop. We pride ourselves on providing excellent customer service through retailing high quality, pre-loved clothing and accessories for peace building across the world whilst having a positive impact on our planet by keeping fashion circular for longer. In supporting two great causes as well as so much experience to gain for yourself, what are you waiting for...apply now to join our team!

Enquire

Complete the application form online or pop into your local store!

We'll be in touch

Once we have your application, we will be in touch to book you in for a taster session.

Meet the team

You will meet the shop manager, other staff and volunteers who will be able to answer any questions you may have.

Induction

All our volunteers complete an induction and training period where you get to know your role and understand the skills you will need to complete your volunteering role.

If there’s no response, we’ll leave a voicemail and then follow up with an email.

If you’ve not received contact from us within 10 days (please check your junk/spam folders) then please email us at volunteer@whiteroseshop.co.uk

All volunteers will receive an induction when joining White Rose. Volunteers are provided with expectations and receive specific training for the role they are carrying out as well as health & safety training and we'll equipped you with the knowledge about our charity and Aegis Trust too.

Yes, you can volunteer with a friend as long as you meet the requirements for the volunteering role you request.

Yes. We’d love you to get involved with us in different roles and will appreciate all the time you can give.

Yes absolutely, select "Fundraising" on our volunteer application form. Alternatively, please email fundraising@whiteroseshop.co.uk

Click here to read some of our amazing volunteer stories

All volunteers get something different from their volunteering experience. Some of the most common benefits reported are:

• Making a positive difference to peoples' lives

• Receiving high quality training

• Getting invaluable work experience and developing new skills

• Using existing skills and knowledge in a new environment

• Improving self-esteem, confidence and wellbeing

• Making friends and meeting new people from a range of backgrounds

• Feeling valued and part of a team

We will reimburse reasonable travel costs. Give your receipt to the manager and we can arrange reimbursement of these for you.

Every store and donation centre has lockers to keep your personal possessions safe during your volunteering shift.

We understand our volunteers have responsibilities and commitments outside of volunteering and sometimes things crop up when you are due to volunteers volunteering is flexible. Please contact the manager directly as soon as possible to notify them if you aren’t able to attend a shift.

After your induction, you will liaise with the manager in the store or donation centre that you’ll be volunteering at. Let them know your availability each week.

There isn’t a set amount of time that individuals need to volunteer for. We advise volunteers that 3-4 hours a week is the average amount of time needed for us and them to gain mutual benefit from the experience.

There is no limit for how long you can volunteer for and you can volunteer for as long as you want to.

Yes volunteers are entitled to as many breaks as they wish as they are not an employee and it is up to them how much of their time they would like to give.

Volunteers are able to take time off when they wish, and this is different from taking holiday as an employee. Therefore as a volunteer, if you wish to have any period of time away from volunteering for holidays etc, simply let your manager know with as much notice as you can, so we can plan activities in store or the donation centre accordingly.

We understand our volunteers have other commitments outside of volunteering that take precedence and we take a flexible approach to volunteering so that you may pause volunteering at any point and resume when you're ready to support again.